Exchanges: The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
Please note that all exchange requests must be submitted through our website only, This is to ensure data privacy and to minimize the possibility of error, Refunds: We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not, If approved, you’ll be automatically refunded to your original payment method within 14 business days, All refund requests are processed exclusively through our website.
This policy is in place to protect customer data and to ensure accuracy in processing requests, Please note that return shipping costs are the responsibility of the customer and will not be reimbursed, Please remember that it can take some time for your bank or credit card company to process and post the refund, If more than 15 business days have passed since we approved your return, please contact us at online@2x2clothing.com.
